每次出國,都直接從網頁訂房確認
也沒有email或是英語會話的訂房困擾
但還是要不免俗的,學學飯店英語會話
訂房與取消,生活應對,看看用的是哪些單字&組合
為自己或他人訂房，簡潔扼要寫清楚需求，提供給飯店足夠資料，並收到飯店的訂房確認信(conformation letter)才算完成訂房手續。有些飯店會需要提供信用卡資料，回覆完成才算是訂房成功。
＜飯店訂房範例＞
From: jennifer.wang@yahoo.com.tw
To: service@hilton.com
Subject: Hotel Reservation
Dear Sir/Madam,
I would like to make a reservation at your hotel as follows,
Name: Ms. Jennifer Wang
Telephone: +886-2-8200-1111
Arrival: 20th June, 2009
Departure: 23rd June, 2000
Room Type: Standard double room
Thank you very much. Please confirm this booking as soon as possible.
Best regards,
Jennifer Wang
取消訂房時，要在飯店規定可取消訂房時間前通知飯店，避免不必要的金錢損失。
＜消取飯店訂房範例＞
From: Jennifer.wang@yahoo.com.tw
To: service@hilton.com
Subject: Cancel the Reservation
Dear Sir/Madam,
Due to an unexpected matter I have to cancel my reservation at your hotel. Please cancel my booking from 20th June to 23rd June, 2009.
I apologize for any inconvenience caused.
Best regards,
Jennifer
from here:
在國外如何電話訂房 |
|
Reserving a room by phone 櫃台：皇家酒店，我能為您服務嗎？ |
from here:
http://www.hitutor.com.tw/free-travel-12.php
1.旅館住宿篇（一）
出外旅遊時，旅館便是我們的家，詳細瞭解家中的每一項設備與使用方 法，才能得到良好的住宿品質。此外，在確認房間之前，不妨盡量向旅 館提出個人合理的要求，畢竟，一趟旅遊成功與否，住宿的舒適感可是 佔一席之地的。
| I'll arrive late, but please keep my reservation. 我會晚一點到達，請保留所預訂的房間。 |
Would you fill in this registration form? 麻煩填寫這張住宿登記表。 |
| I made a reservation in Taipei. 我在台北已預訂房間。 |
Do you accept credit crads(traveler's checks)? 這裡可使用信用卡(旅行支票)嗎? |
| My name is Wang Ming-Ming. 我的名字是王明明。 |
Could you keep my valuables? 是否可代為保管貴重物品? |
| I'd like a quiet room. 我想要一間安靜一點的房間。 |
Where is the dining room? 餐廳在那兒? |
| I'd like a room on the upper level. 我想要樓上的房間。 |
What time does the dining room open? 餐廳幾點開始營業? |
| I'd like a room with a nice view (a balcony). 我想要一間視野好(有陽台)的房間。 |
What time can I have breakfast? 早餐幾點開始供應? |
| Is hot water available any time? 隨時都有熱水供應嗎? |
Is there a beauty salon(barber shop)? 旅館內有美容院(理髮院)嗎? |
| May I see the room? 我可以看一看房間嗎? |
Can I have a card with the hotel's address? 是否可給我一張有旅館地址的名片? |
| Do you have anything bigger (better/cheaper)? 是否還有更大的(更好的/更便宜的)房間? |
Can I get a ticket for the sight-seeing bus here? 是否可在此購買觀光巴士券? |
| I'll take this room. 我要訂這間房間。 |
Where is the nearest subway station? 最近的地鐵站在那裡? |
2.旅館住宿篇（二）
好不容易找到一家喜歡的旅館，不妨好好利用旅館內的服務。除了既有 硬體設施外，也可視自己需要向旅館提出合理要求，使自己有段舒適的 住宿時光。
| When is check-out time? 何時需退房? |
I'd like a wake-up call, please. 我想設定早晨的呼叫鈴。 |
| Could you bring my baggage down to the lobby tomorrow morning? 明早你是否能幫我將行李拿到大廳? |
What time? 幾點? |
| Sure. What time are you leaving? 當然。你何時離開? |
7 o'clock tomorrow morning. 明早7點。 |
| At 8 o'clock. 8點。 |
The air-conditioner (T.V. set、light) doesn't work. 冷氣(電視、燈)無法開啟。 |
| Then I'll go to your room at 7:50. 那麼，我將在7點50分到你的房間。 |
There is no hot water. 房間內沒有熱水。 |
| I have three pieces of baggage. 我總共有3件行李。 |
The hot water is not hot enough. 熱水不夠熱。 |
| Please leave them outside your room tomorrow morning. 明早，請將行李放在你的門口。 |
I'd like to check out. My bill, please. 我要退房。請給我帳單。 |
| This is room 316. I'd like a blanket, please. 這是316號房。我想要一件毛毯。 |
I had a coke in the mini-bar. 我拿了一瓶小吧檯中的可樂。 |
| Please bring me a pot of coffee (boiled water). 請送給我一壺咖啡(熱水)。 |
Can I pay by credit card? 是否能以信用卡付帳? |
| Please bring me some ice cubes and water. 請送給我一些冰塊和水。 |
I enjoy my stay. 我住的很愉快。 |
3.旅館生活篇
雖然是出外旅行，從衣物清洗到頭髮整理，日常生活的清潔一樣也不會 少。若想要好好享受度假時光，不再理會這些瑣事，不妨善加利用旅館 的美容與洗衣服務，輕輕鬆鬆做個光鮮遊客。
| I have some laundry. 我有些衣服需要送洗。 |
From 9 a.m. to 4 p.m. 從早上9點開始到下午4點為止。 |
| I'd like these clothes cleaned (pressed). 這些衣服需要洗滌(熨平)。 |
Is there a beauty salon (barber shop) in this hotel? 旅館中有美容院理髮廳)嗎? |
| Please put your laundry in the paper bag and write down the contents of the laundry on it. 請將你需要洗的衣服放在紙袋中，並將衣物內容寫下來。 |
I'd like to make an appointment for 5 p.m. today. 我想要預約今天下午5點。 |
| Will it be ready by tomorrow (the day after tomorrow)? 明天(後天)是否可洗好? |
How would you like your hair? 你想要如何整理你的頭髮? |
| I need them tonight (tomorrow). 我今晚(明天)就要。 |
Haircut and shampoo (shave) , please. 請幫我剪頭髮和洗髮(修鬍鬚)。 |
| I'd like to have my laundry by 9 o'clock tomorrow morning. 我明早9點以前需要這些清洗的衣物。 |
Shampoo and set, please. 請幫我洗頭和整理頭髮。 |
| This is not mine. 這件不是我的。 |
Please don't cut it too short. 請不要剪太短。 |
| There's one piece missing. 有一件遺失了。 |
A little more off the back (sides/top). 後面(兩邊、頭頂)請再剪一些。 |
| From what time do you accept laundry tomorrow morning? 明早幾時開始可以送洗衣物? |
I don't need hair oil. 我不需要抹髮油。 |
from here:
http://www.301tours.com.tw/Constent%20Pages/Information/others_info/h5c.htm
會問你何時抵達?住幾天?
ie.
What is ur arriving date?
when will be arriving?
arrival date?
How many days will u stay with us?
How many days are u going to stay here?
然後問你房型?
what would u prefer (ur room type)?
特殊需求?
Special request?
smoking or non-smoking?
corner room? room away from elevators? High or low floor?
信用卡?
May i have ur credit card number?
飯店接訂房的人大概就這樣問了
yet, if u r an international traveler, they might ask ur EAT (estimate arrival time)
飛機抵達時間?
and do u need a pick up service (limo service)
接機服務?
你要問飯店設施
How about ur facilities?
indoor or outdoor poor? Sauna? fitness center (gym)
and opening hours?開放時間
parking facilities? 停車場
有的會收費
自行開車可以問
how to get to ur hotel from XXX (air port or main high way?)
------------------------------------------------------------------------------
double rooms別問
除非你是定兩間房
double其實也是床的一種尺寸
King, Queen, Double, Full....都是
你要兩張床的可以問
i would like to have (book) a 2-bed room.
或問 2 Queen-bed room.
如果他沒有這種size就在問他了
https://tw.knowledge.yahoo.com/question/question;_ylt=A8tUwYskRPtToBYAPqVr1gt.;_ylu=X3oDMTE0bmh2Z2c5BHNlYwNzcgRwb3MDNgRjb2xvA3R3MQR2dGlkA1ZJUFRXNTlfMQ--?qid=1106113007806
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